Watch & jewellery service centre
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Watch servicing & repairs
We provide first-class servicing for all luxury watch brands, ensuring your timepiece remains in optimal condition. Whether mechanical or quartz, every watch requires regular maintenance to preserve its performance and longevity.
Our expert servicing is carried out at competitive prices within a reasonable timescale, with all major brand services backed by a guarantee for your peace of mind. For added convenience, we offer fully insured, pre-paid shipping kits, allowing for a secure and efficient postal service - perfect for those with a busy lifestyle. Alternatively, if you prefer a more personal touch, you're always welcome to bring your watch to us in person.
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Jewellery repairs
We offer expert jewellery repairs, ring resizing, and rhodium plating to restore and enhance your treasured pieces. Whether your jewellery needs a simple adjustment or a full restoration, our skilled craftsmen ensure every piece is handled with precision and care.
Ring resizing is carried out with expert attention to detail, ensuring a perfect fit while maintaining the integrity of the design. Our rhodium plating service restores the brilliance of white gold jewellery, leaving it looking as radiant as the day you bought it.
With competitive pricing and a commitment to quality, we provide a reliable and efficient service.
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Watch refurbishment
Whether your timepiece has sentimental value or simply deserves to look its best, our comprehensive watch refurbishment service brings new life to watches of all makes and models. From cleaning and polishing to dial restoration, replacement of worn parts and rejuvenating faded finishes, our expert watch technicians combine precision craftsmanship with careful attention to detail.
Using industry-standard tools and techniques, we restore both the aesthetics and functionality of your watch. Every Refurbishment begins with a full assessment so we can tailor the work to your needs, whether that’s a gentle refresh or a deeper overhaul. The result? A beautifully renewed watch that feels as good as it looks.
Watch repair & refurbishment FAQs
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Watch repairs
Watch strap replacements
Pressure test & resealing
Battery replacements
Watch links
Glass replacement
Full watch refurbishments
Watch restorations
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Maintaining Accuracy: Regular servicing helps ensure that your watch keeps accurate time.
Preventing Breakdowns: By identifying and addressing potential problems early on, servicing can help prevent costly breakdowns.
Extending Lifespan: Regular servicing can significantly extend the lifespan of your watch.
Preserving Value: Well-maintained watches retain their value better than those that are neglected.
Maintaining Aesthetic Appearance: A full service can restore both the functional and aesthetic appearance of your watch.
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We recommend you service your watch every 1-2 years to ensure that it not only lasts a lifetime but continues to look fantastic on your wrist. Get in touch or pop into the store to arrange your service.
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We offer servicing on all luxury watch brands, from Rolex and Cartier to Breitling and TAG.
Call in or drop us a message to discuss your watch.
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Watch servicing involves disassembling, cleaning, lubricating, and reassembling a watch's movement to ensure optimal performance and longevity, often including timekeeping tests and water resistance checks.
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Yes, we offer several valet services. We offer everything from a simple watch cleaning service, to scratch removal, a light polish, and a full valet. Bring your watch to our Morpeth store and we can help you choose the right service for your watch.
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Fortunately, in most cases it is possible to have the crystal replaced or repaired. The main task of the watch crystal is to protect the dial and movement. We advise you to not wait too long before repairing a damaged crystal, because dirt and moisture can get into your precious watch
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Yes, we can! We offer a scratch removal service or a full valet option. Get in touch and we can help you choose the service that’s right for you.
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A pressure test, also known as a water resistance test, is a test that determines the water resistance of a watch. This test is performed by using an air pressure chamber, or a machine that can provide an accurate measurement of water pressure in atmospheres (ATM). 1 ATM is equal to 10 meters of water resistance.
Pressure testing involves subjecting the watch to increased air or water pressure to simulate real-life conditions. There are different methods for pressure testing, including dry testing and wet testing. Dry testing checks the watch’s ability to withstand air pressure, while wet testing involves submerging the watch in water to test its water resistance. These tests are conducted by experienced technicians using specialised equipment.
We offer both wet and dry pressure testing.
