JACKSONS JEWELLERS SERVICE CENTRE
Expert care for the pieces you treasure
From luxury watch servicing and restoration to jewellery repairs and ring resizing, discover thoughtful, professional care for your most treasured pieces.
OUR EXPERTISE
Care that goes beyond the ordinary
Whether you need a simple adjustment or more extensive restoration, we can help you explore the right option for your piece.
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Watch servicing & repairs
Mechanical and quartz servicing, battery and glass replacements, pressure testing, strap adjustments and more.
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Jewellery repairs
From ring resizing to rhodium plating and restoration, let us help bring your jewellery back to its best.
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Watch refurbishment
Cleaning, polishing, scratch removal and refurbishment options tailored to the condition and character of your watch.
MORE WAYS WE CAN HELP
The details matter
Pop in or get in touch to ask our team about individual services and suitable options for your watch or jewellery.
Battery replacement
Glass replacement
Pressure testing
Polishing & cleaning
Ring resizing
Rhodium plating
— CANT VISIT IN PERSON? —
Professional watch care,
wherever you are
When visiting our Morpeth store isn't convenient, ask about our insured, prepaid postal service. We can arrange a convenient way to send your watch for assessment, without needing to visit in person.
— SIMPLE FROM THE START —
How to arrange a repair
Get in touch with details of your item and the service you're looking for, or visit our Morpeth store - walk ins are always welcome.
01
Tell us what you need
We discuss the work required and the appropriate next steps, including any quotation where applicable.
02
We assess your pieces
Once the scope and arrangements are agreed, your repair or service can proceed.
03
Arrange the work
Bring your timepiece back to life
WATCH REFURBISHMENT & RESTORATION
From everyday wear to more extensive restoration, our watch refurbishment services help revive the appearance and condition of your treasured timepiece.
Whether you're looking to refresh a watch you've worn for years or restore a much-loved family heirloom, we'll carefully assess its condition and recommend the most appropriate approach.
Because some watches deserve more than a simple polish.
An independent, family-run jeweller
with a long-standing local reputation
A professional, transparent process
explained clearly at every stage
Expert assessments
carried out by experienced jewellers using professional methods
Let’s take care of it.
WE’RE HERE TO HELP
Visit our Morpeth store or speak to our team about your watch or jewellery.
Frequently asked questions
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Our existing service offering covers major luxury watch brands, including Rolex, Cartier, Omega, Breitling and TAG Heuer. Please contact us with the model and work required so we can confirm the available options.
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Yes, we can! We offer a scratch removal service or a full valet option. Get in touch and we can help you choose the service that’s right for you.
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Watch repairs
Watch strap replacements
Pressure test & resealing
Battery replacements
Watch links
Glass replacement
Full watch refurbishments
Watch restorations
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Maintaining Accuracy: Regular servicing helps ensure that your watch keeps accurate time.
Preventing Breakdowns: By identifying and addressing potential problems early on, servicing can help prevent costly breakdowns.
Extending Lifespan: Regular servicing can significantly extend the lifespan of your watch.
Preserving Value: Well-maintained watches retain their value better than those that are neglected.
Maintaining Aesthetic Appearance: A full service can restore both the functional and aesthetic appearance of your watch.
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We recommend you service your watch every 1-2 years to ensure that it not only lasts a lifetime but continues to look fantastic on your wrist. Get in touch or pop into the store to arrange your service.
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We offer servicing on all luxury watch brands, from Rolex and Cartier to Breitling and TAG.
Call in or drop us a message to discuss your watch.
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Watch servicing involves disassembling, cleaning, lubricating, and reassembling a watch's movement to ensure optimal performance and longevity, often including timekeeping tests and water resistance checks.
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Yes, we offer several valet services. We offer everything from a simple watch cleaning service, to scratch removal, a light polish, and a full valet. Bring your watch to our Morpeth store and we can help you choose the right service for your watch.
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Fortunately, in most cases it is possible to have the crystal replaced or repaired. The main task of the watch crystal is to protect the dial and movement. We advise you to not wait too long before repairing a damaged crystal, because dirt and moisture can get into your precious watch
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A pressure test, also known as a water resistance test, is a test that determines the water resistance of a watch. This test is performed by using an air pressure chamber, or a machine that can provide an accurate measurement of water pressure in atmospheres (ATM). 1 ATM is equal to 10 meters of water resistance.
Pressure testing involves subjecting the watch to increased air or water pressure to simulate real-life conditions. There are different methods for pressure testing, including dry testing and wet testing. Dry testing checks the watch’s ability to withstand air pressure, while wet testing involves submerging the watch in water to test its water resistance. These tests are conducted by experienced technicians using specialised equipment.
We offer both wet and dry pressure testing.
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Yes. Contact us first to discuss the arrangement suitable for your watch.
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Most of the time, yes. Suitability depends on your ring's design and construction, so please contact us or visit for advice.